Privacy & Security

R34vid Privacy Policy — How We Protect Your Data

r34vidYour privacy is our top priority at . This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. Please read it carefully before using the platform.

Last Updated: January 1, 2026 Applies to: All members Language: Bengali

How We Protect Your Data

R34vid's core privacy protection pillars at a glance

SSL Encryption

All your information is protected with 256-bit SSL encryption technology. Your data cannot be read by anyone during transfer.

Secure Data Storage

Your personal information is stored on secure servers. Multiple layers of security are maintained to prevent unauthorized access.

Data Not Shared with Third Parties

Your personal data is never sold or rented. It may only be shared on a limited basis to meet legal obligations or operate our services.

Cookie Controls

You have full control over which cookies are used. The option to disable non-essential cookies is always available.

Your Rights

You have the right to view, correct, or delete your personal data. Exercise this right at any time by contacting our support team.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We respect your preferences.

01 Introduction & Definitions

r34vid Welcome to the platform. This Privacy Policy ("Policy") explains how r34vid ("we", "us", "platform") collects, uses, stores, and protects your personal information. This policy applies to our website, mobile application, and other digital services.

Definitions of key terms used in this privacy policy are provided below:

  • Personal Information: Any information that can directly or indirectly identify you — such as your name, email address, phone number, national ID number, and so on.
  • Processing: Any operation involving the collection, storage, modification, use, or deletion of data.
  • Third Party: Any individual or organization not affiliated with r34vid.
  • Cookies: Small data files stored in your browser, used to improve the quality of our services.

Please Note: By creating an account on or using r34vid, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

02 What information we collect

r34vid Only the information necessary to deliver our services, ensure security, and meet legal obligations is collected. We collect the following types of data:

Data Type Example Time of Collection
Identity Information Name, date of birth, national ID During registration & KYC verification
Contact Information Email, phone number, address During registration & profile updates
Financial Information Mobile banking number, transaction history On deposits & withdrawals
Device Information IP address, browser type, operating system When accessing the platform
Usage Data Game history, betting details, session duration While using the platform
Cookie Information Session cookies, preference cookies, analytics cookies While browsing the website

We never store full credit/debit card numbers or complete bank account details. All payment processing is handled exclusively through secure third-party payment gateways.

03 Purpose of Data Use

Data Collected r34vid Used for the following purposes, each with a clear legal basis:

  • Account Management: To handle registration, login, profile management, and account security.
  • Service Delivery: To operate games, provide betting services, and process deposits and withdrawals.
  • KYC Verification: To verify identity and comply with Anti-Money Laundering (AML) regulations.
  • Customer Support: To resolve your questions, complaints, or issues.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Bonuses & Promotions: To send you relevant offers based on your preferences (subject to consent).
  • Legal Compliance: To comply with regulatory authority guidelines and legal obligations.

Your data is used solely for the purposes stated above. Should we need to use it for any new purpose, you will be notified separately and, where required, your consent will be obtained.

04 Data Sharing Policy

r34vid Your personal data is never sold, rented, or shared with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

  • Service Providers: With trusted partners for payment processing, KYC verification, cloud hosting, and analytics — they may only use the data for their designated purpose.
  • Legal Obligation: When we are required to share information under a court order, government authority request, or applicable law.
  • Fraud Prevention: To report to the relevant authorities if money laundering or fraudulent activity is detected.
  • Business Transfer: In the case of a merger, acquisition, or asset sale — you will be notified before any such change takes place.

Important: Before sharing data with third parties, we ensure they maintain appropriate data protection standards. Using the data beyond the agreed scope is strictly prohibited for them.

05 Cookies & Tracking Technologies

r34vid This website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve platform functionality and enhance your experience.

We use three types of cookies:

  • Essential Cookies: Required to maintain login sessions, ensure security, and support core platform functionality. These cannot be disabled.
  • Functional Cookies: For your language preferences, theme settings, and personalized experience. You can disable these, though some features may become limited.
  • Analytics Cookies: Collects platform usage statistics to improve our services. This is not used to personally identify you.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging in or completing transactions on the platform.

Go to your browser's settings menu to manage cookies. All major browsers — including Chrome, Firefox, and Safari — offer cookie control options.

06 Data Protection Measures

r34vid Has implemented industry-standard technical and organizational measures to protect your personal data:

  • 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Data Encryption: Stored sensitive data is kept in encrypted format.
  • Two-Factor Authentication (2FA): Enable 2FA on your account for an extra layer of security.
  • Regular Security Audits: Regular security audits are conducted by independent experts.
  • Access Control: Only authorized personnel are permitted to access data on a need-to-know basis.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Secure Backups: Regular data backups are performed to eliminate the risk of data loss.

In the event of a data breach that affects your information, we will notify you and the relevant authorities in a timely manner as required by applicable law.

Your Role: While we ensure technical safeguards on our end, keeping your password strong and not sharing it with any third party is equally important.

07 Data Retention Period

r34vid We only retain your data for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal & Regulatory Obligations
KYC Documents 7 years after account closure To comply with AML regulations
Transaction History 7 years Financial regulatory obligations
Gaming History 3 years Dispute Resolution & Analytics
Cookie Information Up to 1 year Service improvement
Support Contact 2 years To ensure service quality

After the retention period ends, your data is securely deleted or anonymized so you can no longer be identified. This period may be extended in the event of an ongoing legal dispute.

08 Your Rights

r34vidAs a member of r34vid, you have certain important rights regarding your personal data. We respect these rights and are committed to helping you exercise them:

Right to Access Data You may request to know what personal data we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure Request deletion of your data under certain circumstances.
Right to Restrict Processing You may request that the processing of your data be restricted in certain circumstances.
Right to Data Portability Request a copy of your data in a structured, portable format.
Right to Object You may object to marketing or specific types of data processing.

To exercise any of these rights, email our support team. We will respond within 30 days of receiving your request. If full compliance is not possible in certain cases due to legal reasons, you will be informed accordingly.

No request will be actioned until your identity has been verified. This is to protect your data from unauthorized access.

09 Children's Privacy

r34vid An adult gaming platform. Our services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified during registration, and identity is confirmed through the KYC process. If we become aware that data has been collected from a minor, the account will be immediately closed and the data deleted.

If you believe your child has created an account on r34vid, please contact us immediately. We will take prompt action.

10 Policy Changes

r34vid This Privacy Policy may be updated from time to time. Reasons for changes may include:

  • New laws or regulatory requirements.
  • New services or features on the platform.
  • Improvements to data protection technology.
  • Clarity improvements based on user feedback.

For significant changes, we will notify you via your registered email or through an in-platform notice. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Note: Check back on this page periodically and note the "Last Updated" date at the top.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@r34vid.app
  • Privacy-related requests: privacy@r34vid.app
  • Response time: Within 24–48 business hours

Our privacy team is available 7 days a week. Feel free to reach out in Bengali — we're happy to respond in Bengali.

When submitting a request, please contact us from your registered email address so we can verify your identity promptly and assist you.

Play safe, enjoy with peace of mind

Your data is fully secure at r34vid. Open an account today and enjoy a world-class gaming experience.

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